Maintenance & Warranties
How do I maintain my Rollex products?
Rollex products are designed to be low-maintenance. To keep them looking like new, we recommend a simple rinse with water or a mild detergent periodically to remove surface dirt and dust. No painting or staining is required. For more details, a care guide can be found in our Resource Center.
What kind of warranty does Rollex offer?
We stand behind our quality with industry-leading coverage. Most Rollex products come with a Limited Lifetime Warranty, providing peace of mind for as long as you own your home. Our Resource Center has more warranty information for our product lines.
Are Rollex products environmentally friendly?
Yes. Our aluminum and steel products are made from approximately 95% recycled materials and are 100% recyclable at the end of their lifespan. We also utilize eco-friendly packaging and locally sourced materials to minimize our carbon footprint.
How do I file a warranty claim?
In order to file a warranty claim, we require a completed claim form, along with images of the affected areas, the bill of sale and the installation date. In some cases, we may request samples of the affected product. To view or download each of our warranties, visit our Lifetime Warranties page.